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Terms of Service

Last updated: February 2026

Agreement Overview
By using SRVE's platform, you agree to these terms

Welcome to SRVE. These Terms of Service ("Terms") govern your use of our website, platform, and services. By accessing or using our services, you agree to be bound by these Terms.

1. Service Description

SRVE provides an online marketplace connecting customers with private chefs and culinary professionals. Our services include:

  • Booking private chefs for dining experiences
  • Meal prep and catering services
  • Chef profile management and discovery
  • Secure payment processing
  • Review and rating system
2. Eligibility and Account Requirements

To use our services, you must:

  • Be at least 18 years old and legally capable of entering contracts
  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations

We reserve the right to refuse service, terminate accounts, or cancel bookings at our sole discretion.

3. Chef Responsibilities

Chefs on the SRVE platform are independent contractors and are responsible for:

  • Maintaining valid food handling certifications
  • Providing accurate descriptions of their services
  • Honoring confirmed bookings
  • Complying with local health and safety regulations
  • Maintaining appropriate insurance coverage
4. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, incorporated by reference, explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in the Privacy Policy.

5. Bookings and Payments

Booking Confirmation

Submitting a booking request does not guarantee confirmation. Chefs may accept or decline booking requests at their discretion.

Cancellation Policy

Cancellation policies vary by chef and experience. Please review the specific cancellation terms before confirming your booking.

Fees

SRVE charges a service fee on bookings. All fees will be clearly displayed before payment is processed.

6. Intellectual Property

The SRVE platform, including all content, features, and functionality, is owned by SRVE Inc. and protected by copyright, trademark, and other intellectual property laws.

7. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: support@srve.com

By using SRVE's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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