Privacy Policy

Last updated: September 2026

Overview

How SRVE collects, uses, and protects your information

This Privacy Policy explains what information SRVE collects when you use our website and platform, how we use it, and the choices you have. By creating an account or using our services, you acknowledge the practices described here.

1. Information We Collect

Account information — your name, email address, and sign-in credentials.
Profile and business content — the details, photos, menus, pricing, credentials, and documents you add to build your chef profile, website, and experiences.
Booking and inquiry information — messages, booking requests, event details, and addresses shared to fulfill a booking.
Usage information — log data such as pages visited, device and browser type, and IP address, used to operate and secure the service.

2. How We Use Information

To provide, maintain, and improve the SRVE platform.
To generate content you request — for example, drafting your website or experience listings with AI assistance from the material you provide.
To connect chefs and customers, including displaying the profile content you choose to publish.
To communicate with you about your account, bookings, and service updates.
To protect the security and integrity of the platform.

3. What Is Public

Content you publish — your public chef page, website, listings, menus, and photos — is visible to anyone on the internet. Your exact address is not shown publicly; only the general area you choose to display. Contact details and booking specifics are shared with the other party only as needed to arrange a booking.

4. Sharing With Service Providers

We share information with vendors who help us run the platform — cloud hosting and database providers, payment processors, and AI model providers that process the content you submit for generation features. These providers process data on our behalf and are not permitted to use it for their own purposes. We do not sell your personal information.

5. Data Retention and Security

We retain your information while your account is active and as needed to comply with legal obligations, resolve disputes, and enforce agreements. Access to personal data is restricted and protected by authentication and row-level security controls.

6. Your Rights and Choices

You can edit your profile and published content at any time from your dashboard. To request access to, correction of, or deletion of your personal data — including closing your account — contact us at the address below and we will respond within the timeframe required by applicable law (including the CCPA and GDPR where they apply).

7. Cookies and Sessions

We use cookies required to keep you signed in and to secure your session. We do not use third-party advertising cookies.

8. Children

SRVE is not directed to children under 16, and we do not knowingly collect personal information from them.

9. Changes and Contact

We will post any changes to this policy on this page and update the date above. For privacy questions or requests:

Email: support@srve.com